Data Policy Notice

INTRODUCTION

Belmont Newport Luxury Hotels, Inc. (referred to in this document as "Belmont Hotel Manila," "we," "our," or "us") acknowledges the importance of protecting your personal information. This privacy statement explains how we collect, use, retain, disclose, and safeguard your personal data, which is collected from our guests, vendors, employees, business partners, and service providers.

Belmont Hotel Manila respects the confidentiality of Personally Identifiable Information (PII) and is committed to adhering to the principles and regulations outlined in the Philippine Data Privacy Act of 2012 (Republic Act No. 10173).

By providing your personal information, or when disclosing another person’s personal information (e.g., your dependent, spouse, children, parents, friend, or colleague), you confirm that you have obtained their consent to provide such data. You grant us authority to collect, use, retain, disclose, and store the said personal data in accordance with this policy.

RIGHTS OF A DATA SUBJECT

Under Republic Act No. 10173, individuals whose personal data is collected, stored, and processed (referred to as "data subjects") have the following rights:

1. The Right to Be Informed:

• You are entitled to understand who is handling your data, the methods being used to process it, and the reasons behind its processing.

2. The Right to Object:

• You are entitled to object at any time to the processing of your personal data, as permitted by applicable laws. Additionally, if you have previously granted consent for the use of certain data, you retain the right to withdraw it whenever you choose. Withdrawing your consent will result in the cessation of any processing activities involving the data you had initially authorized.

3. The Right to Access:

• You are entitled to request and review the personal data that has been collected and stored about you.

4. The Right to Erasure or Blocking:

• You have the right to ask for your personal data to be deleted if it is no longer needed for its original purpose, or if you have withdrawn your consent and there is no legal reason to keep processing it.

5. The Right to Damages:

• If you have suffered harm due to personal data that is incorrect, incomplete, outdated, false, unlawfully acquired, or improperly used, you could have the right to seek compensation.

6. The Right to Data Portability:

• You are entitled to ask for your personal data to be moved to a different data controller, provided that the transfer can be carried out in a secure and technically practical manner.

7. Transmissibility of Rights:

• In the event of the data subject’s death, their rights may be transferred to their lawful heirs or assignees.

COLLECTION OF PERSONAL DATA

We collect personal data when you purchase or avail of our products and services, during in-person or online interactions, including but not limited to:

• Personal Information:

Name, gender, civil status, date of birth, address, nationality, contact details (phone number, email address), valid identification, flight itineraries, stay dates, room preferences, and food preferences.

• Payment Information:

Credit card details, transaction numbers, mode of payment, and check details (for corporate accounts).

• Employment Information:

Employment history, educational background, income details, and references when you apply for a job.

• Vendor Information:

Ownership documents, registrations, permits, and certifications when applying for vendor accreditation.

• Online Data:

IP address, browsing behavior, and social media tags or check-ins (e.g., Facebook, Twitter, Instagram, LinkedIn).

USE OF PERSONAL DATA

Belmont Hotel Manila collects, uses, and discloses your personal information for purposes including but not limited to:

1. Service Delivery:

• To process your reservations, requests, and payments.
• To provide personalized services tailored to your preferences.

2. Customer Engagement:

• To communicate with you regarding your reservations or inquiries.
• To inform you of promotions, events, or updates that may interest you (with your consent).

3. Operations:

• To evaluate proposals and conduct background checks for vendors.
• To comply with legal and regulatory requirements.

4. Improvement:

• To assess performance, conduct statistical analysis, and improve products and services.

DISCLOSURE OF PERSONAL DATA

Your personal information may be shared under the following circumstances:

• Within the Organization:

With employees, officers, and consultants for business operations.

• Trusted Third Parties:

Banks, insurers, and service providers directly involved in delivering the services you requested.

• Legal Compliance:

With government agencies or law enforcement as required by applicable laws and regulations.

Any third-party recipient of your personal data is contractually obligated to handle it in accordance with data privacy laws and our policies.

RETENTION AND DISPOSAL OF DATA

We will retain your personal information only for as long as necessary to fulfill the purposes stated in this policy or as required by law. Once the retention period expires:

• Your data will be securely destroyed in a manner that prevents unauthorized access or processing.
• Disposal will comply with guidelines set by the National Privacy Commission (NPC).

COOKIES

Cookies are small text files stored on your computer by our website to improve your browsing experience. They allow us to:

• Tailor the website to your preferences.
• Avoid showing repetitive notifications.
• Analyze website performance and implement enhancements.

Cookies do not personally identify you. Most browsers automatically accept cookies, but you may modify your browser settings to disable them. Note that disabling cookies may impact website functionality.

DATA PROTECTION MEASURES

We implement robust physical, technical, and organizational safeguards to protect your personal data against unauthorized access, disclosure, alteration, or loss. Specific measures include:

• Encryption of sensitive data.
• Secure storage systems with restricted access.
• Regular audits and staff training on data privacy practices.

We also ensure that our third-party service providers adhere to stringent confidentiality and security protocols.

UPDATES AND WITHDRAWAL OF CONSENT

If you wish to update your personal information or withdraw your consent for any of the purposes outlined in this policy, please send a detailed request to our Data Protection Officer (DPO). Note that withdrawal of consent may affect our ability to provide certain products and services.

DATA PROTECTION OFFICE CONTACT INFORMATION

For inquiries, concerns, or requests, please contact:

Data Protection Officer email address: [email protected]
Address: Belmont Hotel Manila, Newport Boulevard, Newport World Resorts, 1309, Pasay City

Contact# +63 (02) 5318 – 8888